Frequently Asked Questions
Everything you need to know about your Dryden timepiece.
Where are Dryden watches designed and assembled?
All Dryden watches are designed and prototyped in Chicago, Illinois. We utilize high-quality movements from Japan and Switzerland, with final assembly and quality control performed to our rigorous standards.
What is the standard shipping timeframe?
Orders for in-stock timepieces are typically processed within 1-2 business days. Domestic shipping within the United States usually takes 3-5 business days, while international shipping times vary by destination.
What kind of warranty comes with my watch?
Every Dryden watch is backed by a 2-year limited warranty from the date of purchase. This covers manufacturing defects and movement issues under normal use conditions.
Can I return my watch if I change my mind?
Yes, we offer a 14-day return policy for unworn watches in their original packaging with all protective plastics intact. Please contact our support team to initiate a return authorization.
Are Dryden watches water resistant?
Yes, our watches feature varying levels of water resistance depending on the model, typically ranging from 100m to 200m. Please refer to the specific product page for the exact depth rating of your model.
Do you offer international shipping?
We ship worldwide to most countries. Please note that international customers are responsible for any customs duties, taxes, or import fees imposed by their local government upon delivery.